Terms and Conditions
Effective date: 22 October 2026
Welcome to the website of The CareJunction (Pty) Ltd ("The CareJunction", "we", "us", or "our"). By accessing or using our website at www.thecarejunction.com (the "Website"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Website.
1. About The CareJunction
The CareJunction is a paediatric specialist centre based in Greenside, Johannesburg, South Africa, offering occupational therapy, speech therapy, and specialist education through our proprietary Companion Therapy System (CTS).
2. Use of the Website
This Website is provided for informational purposes and to facilitate communication between The CareJunction and current or prospective clients. You may not use the Website for any unlawful purpose or in a manner that could damage, disable, or impair the Website. You may not attempt to gain unauthorised access to any part of the Website, its servers, or any connected systems. You must not use any automated system (including bots, scrapers, or crawlers beyond those we have explicitly permitted in our robots.txt) to access the Website in a manner that sends more requests than a human could reasonably produce.
3. Intellectual Property
All content on this Website — including text, graphics, logos, images, the "Companion Therapy System" name, the brand name "The CareJunction", and the tagline "Where Learning Differences Become Strengths" — is the property of The CareJunction or its licensors and is protected by South African and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written consent.
4. Information Disclaimer
The information provided on this Website is for general informational purposes only and does not constitute medical, therapeutic, or educational advice. While we endeavour to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information. Content about specific conditions (such as ADHD, autism, dyslexia, dyspraxia, sensory processing differences, or school anxiety) is provided to support understanding and awareness, not to replace professional assessment or diagnosis. You should always consult a qualified healthcare professional for advice specific to your child's needs.
5. Enquiries and Contact Forms
When you submit an enquiry through our Website, you provide personal information that we process in accordance with our Privacy Policy and POPIA Compliance Statement. Submitting an enquiry does not create a therapist-client or educator-learner relationship. We will use reasonable efforts to respond to enquiries promptly but do not guarantee a specific response time.
6. Customer Portal
Certain areas of the Website (including the customer portal at /my-account) are accessible only to registered users. You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately of any unauthorised use of your account. We reserve the right to suspend or terminate access to the portal at our discretion if we believe there has been a breach of security or misuse.
7. Staff Portal
The staff portal (/staff) is restricted to authorised employees and contractors of The CareJunction. Unauthorised access to this area is prohibited and may result in legal action.
8. Third-Party Links
Our Website may contain links to third-party websites (such as WhatsApp, social media platforms, or partner organisations). We are not responsible for the content, privacy practices, or availability of these external sites. Accessing third-party sites is at your own risk.
9. Limitation of Liability
To the maximum extent permitted by South African law, The CareJunction, its directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of or inability to use the Website, reliance on any information provided on the Website, or any interruption, error, or omission in the Website's operation. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable South African law, including liability for fraud or wilful misconduct.
10. Indemnity
You agree to indemnify and hold harmless The CareJunction, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Website or breach of these Terms and Conditions.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Gauteng, South Africa.
12. Amendments
We reserve the right to amend these Terms and Conditions at any time. The updated version will be published on this page with a revised effective date. Continued use of the Website after changes are posted constitutes acceptance of the amended terms.
13. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
14. Contact
For questions about these Terms and Conditions, please contact us: The CareJunction. Email: info@thecarejunction.com. Telephone: +27 83 276 9173. Address: Greenside, Johannesburg, South Africa.